Privacy Policy

Effective Date: August 11, 2025

1. Introduction

Sheffield Accounting Services (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This policy explains how we collect, use, store, and protect your information in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

2. Information We Collect

We may collect the following types of personal information:

·        Contact Information: Name, phone number, email address, physical address.

·        Business Information: Company name, registration number, tax details.

·        Financial Information: Banking details, accounting records, payroll data.

·        Website Usage Data: IP address, browser type, pages visited, and time spent on the site.

3. How We Collect Information

We collect personal information in the following ways:

·        When you complete our contact forms, request quotes, or sign up for our newsletter.

·        When you engage our services and provide necessary documents.

·        Automatically via cookies and analytics tools when you use our website.

4. How We Use Your Information

We use your personal information to:

·        Provide accounting, tax, and advisory services.

·        Communicate with you about your account or enquiries.

·        Process payments and generate invoices.

·        Send you relevant updates, newsletters, and marketing (if you have opted in).

·        Comply with legal, regulatory, and compliance obligations.

5. Sharing Your Information

We will never sell your personal information. We may share it only:

·        With trusted third-party service providers who assist us in delivering services.

·        With regulatory authorities such as SARS or CIPC, where required by law.

·        When necessary to protect our legal rights or comply with a legal obligation.

6. Data Storage and Security

We take appropriate, reasonable security measures to protect your information from loss, misuse, or unauthorised access. Data is stored securely in both physical and digital formats.

7. Your Rights Under POPIA

You have the right to:

·        Access the personal information we hold about you.

·        Request correction or deletion of your information.

·        Withdraw consent for us to process your information (subject to legal obligations).

·        Lodge a complaint with the Information Regulator of South Africa if you believe your rights are being infringed.

8. Retention of Information

We retain your personal information only for as long as it is necessary to fulfil the purposes for which it was collected or as required by law.

9. Cookies and Website Tracking

Our website uses cookies to improve user experience, analyse site traffic, and serve relevant content. You may disable cookies in your browser settings, but some features may not function properly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.

11. Contact Us

For questions regarding this Privacy Policy or your personal data, contact us at:
📧 Email: info@sheffieldaccounting.co.za